Complaint Policy

  1. The Editor-in-Chief receives all comments and complaints submitted through contacting us.

 

  1. The complaint is reviewed with the managing editor to process complaints, investigate claims, and resolve them quickly.

 

  1. The Editor-in-Chief sends an explanation and information to the person who submitted the complaint.

 

The interface of this policy enables us to respond to issues raised by complainants in a timely and cost-effective manner and enhance researchers' confidence in our publishing process.

 

For any complaints, please contact us at the following email:

 

[email protected]